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Privacy Policy

Last updated: 18 August 2026

Class to 5K respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

  • visit the Class to 5K website;
  • contact us;
  • subscribe to receive updates;
  • purchase or enquire about the Class to 5K School Programme;
  • interact with us as a school representative, parent, carer or other visitor; or
  • otherwise communicate with us.

It also explains your rights under UK data-protection law.

1. Who we are

Class to 5K is operated by:

Hybrid Fit Life Ltd
Company number: 17409463
Registered in England and Wales
Registered office: 36 Beech Avenue, Parbold, Wigan, WN8 7NS, England.

Email: info@hybridfitlife.com

For the purposes of applicable UK data-protection law, Hybrid Fit Life Ltd is the data controller for the personal information described in this Privacy Policy unless we tell you otherwise.

In this Policy:

“we”, “us” and “our” mean Hybrid Fit Life Ltd.

“Class to 5K” means the Class to 5K programme, website and associated services operated by Hybrid Fit Life Ltd.

2. The information we may collect

The personal information we collect depends on how you interact with us.

Information you provide directly

This may include:

  • your name;
  • job title;
  • school or organisation;
  • postal address;
  • email address;
  • telephone number;
  • billing information;
  • purchase and order information;
  • correspondence with us;
  • information submitted through contact forms;
  • newsletter or marketing preferences;
  • feedback, reviews or testimonials you choose to provide; and
  • other information you voluntarily give us.

3. School purchases

When someone purchases Class to 5K on behalf of a school or organisation, we may collect information including:

  • purchaser name;
  • purchaser email address;
  • school or organisation name;
  • school address;
  • billing details;
  • purchase-order information;
  • licence information;
  • payment status;
  • order history; and
  • correspondence relating to the purchase or Programme.

We use this information to:

  • process the Order;
  • provide access to the Programme;
  • administer the School’s licence;
  • provide support;
  • maintain appropriate financial and contractual records;
  • contact the School about important Programme or licence matters; and
  • manage renewals where appropriate.

Our lawful bases will generally be performance of a contract, legal obligation and/or our legitimate interests in administering and supporting our business and customers, depending on the particular processing.

4. Contact forms and enquiries

If you contact us through the website, email or another communication channel, we may collect:

  • your name;
  • email address;
  • telephone number, if provided;
  • school or organisation;
  • the contents of your message; and
  • any other information you choose to include.

We use this information to respond to your enquiry, provide requested information and maintain an appropriate record of our communications.

Our lawful basis is normally our legitimate interest in responding to enquiries and operating our business, or taking steps at your request before entering into a contract.

5. Newsletter and marketing communications

If you choose to subscribe to Class to 5K emails, updates or other marketing communications, we may collect:

  • your name;
  • email address;
  • organisation or School, where provided;
  • subscription preferences; and
  • information about your interaction with our communications where our email platform provides this functionality.

Where required, we will send electronic marketing on the basis of your consent.

You can unsubscribe at any time by:

  • using the unsubscribe link in an email; or
  • contacting us at info@hybridfitlife.com

Withdrawing consent does not affect processing that took place before consent was withdrawn.

We may also contact existing organisational customers about closely related Class to 5K products or services where permitted by applicable law, while providing an easy way to opt out.

6. Website and technical information

When you use our website, certain technical information may be collected automatically.

Depending on the technologies used on the website, this may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages visited;
  • date and time of visits;
  • referring website;
  • approximate geographical information derived from IP address;
  • cookie identifiers; and
  • website interaction information.

We may use this information to:

  • operate and secure the website;
  • identify technical problems;
  • understand how visitors use the website;
  • improve website performance and usability;
  • prevent misuse or security incidents; and
  • measure the effectiveness of our website and communications.

7. Cookies

Our website may use cookies and similar technologies.

Strictly necessary cookies

These are required for functions such as website security, navigation, checkout or remembering essential preferences.

Where the law permits, these may be used without consent.

Analytics, functionality or marketing cookies

Where we use non-essential cookies, they will not be placed until the visitor has made the appropriate choice through our cookie-consent system where consent is required.

Visitors should be able to accept or reject non-essential cookies and change their preferences.

ICO guidance states that non-essential cookies should not be set before valid consent has been obtained, and simply continuing to browse a website is not sufficient consent.

Further information about individual cookies and their duration should be provided in our Cookie Policy / Cookie Settings.

8. Children and pupil information

Class to 5K is a programme designed for children, but the Class to 5K website is not designed to collect personal information directly from pupils.

We do not require schools to provide us with:

  • pupil names;
  • pupil medical records;
  • safeguarding information;
  • disability information;
  • health information;
  • photographs of identifiable pupils; or
  • other sensitive pupil information

in order to purchase or deliver the standard Class to 5K School Programme.

Schools should not send this information to us unless we have specifically requested it for a legitimate purpose and appropriate data-protection arrangements have been established first.

Responsibility for pupil records held by a school remains with that school or its relevant governing organisation.

9. Photographs and video

From time to time, Class to 5K may use photographs or video from participating schools, events or pilots.

We will not assume that purchasing Class to 5K gives us permission to use identifiable photographs or videos of pupils.

Where we wish to use identifiable images for our own marketing or promotional purposes, we will ensure that an appropriate lawful basis and any necessary permission arrangements are in place.

Schools remain responsible for their own safeguarding, photography and data-protection procedures when taking or publishing photographs or video themselves.

10. Testimonials and case studies

If a school, member of staff, parent or other participant provides a testimonial or agrees to participate in a case study, we may use the information for promotional purposes in accordance with the permission given to us.

Where appropriate, we will agree:

  • what information may be published;
  • whether the School or individual may be identified;
  • whether photographs may be used; and
  • the channels on which the material may appear.

We will not knowingly publish identifiable information about a child as a testimonial or case study without appropriate arrangements being in place.

11. The optional Class to 5K Parent Plan

The optional Class to 5K Parent Plan may be purchased or accessed through TrainingPeaks, which is an independent third-party platform.

Parents who follow a link from Class to 5K to TrainingPeaks should review TrainingPeaks’ own privacy information regarding the personal information it collects and processes through its platform.

The School does not need to provide us with information about which parents purchase or complete the Parent Plan.

Where Hybrid Fit Life Ltd itself receives personal information connected with Parent Plan purchases or customer support, we will process that information in accordance with this Privacy Policy and applicable law.

12. Payments

Where payment is taken through the website, payment may be processed by a specialist payment provider, PayPal Holdings Inc.

The payment provider may collect information necessary to process the transaction under its own privacy terms.

We do not ordinarily need to store full debit or credit-card numbers ourselves.

We may receive information such as:

  • purchaser identity;
  • payment status;
  • transaction reference;
  • amount paid;
  • date of transaction; and
  • limited payment-method information.

We retain appropriate transaction records for accounting, tax, contractual and fraud-prevention purposes.

13. How we use personal information

Depending on the circumstances, we may use personal information to:

  • provide and operate the Class to 5K website;
  • process Programme purchases;
  • create and administer School licences;
  • provide Programme Materials;
  • respond to enquiries;
  • provide customer support;
  • manage our relationship with Schools and other customers;
  • process payments;
  • issue invoices;
  • maintain financial records;
  • send operational communications;
  • send marketing communications where permitted;
  • improve the Programme and website;
  • analyse website performance;
  • protect our website and systems;
  • prevent fraud and misuse;
  • enforce our contractual and intellectual-property rights;
  • comply with our legal obligations; and
  • establish, exercise or defend legal claims.

14. Our lawful bases

UK data-protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Contract

Where processing is necessary to enter into or perform a contract with you.

For example, processing information needed to administer a purchase made by an individual customer.

Legitimate interests

Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

These interests may include:

  • operating Class to 5K;
  • responding to business enquiries;
  • supporting customers;
  • managing our relationship with Schools;
  • improving our website and Programme;
  • protecting our intellectual property;
  • preventing fraud and misuse; and
  • protecting our systems and business.

Consent

Where you have actively chosen to allow particular processing, such as certain marketing communications or non-essential cookies.

Legal obligation

Where we need to process information to comply with a legal requirement, such as tax, accounting or regulatory obligations.

Legal claims

Where necessary to establish, exercise or defend legal rights.

The ICO requires organisations to identify and communicate the lawful basis they rely upon for processing personal information.

15. Who we may share information with

We may share personal information where reasonably necessary with organisations that help us operate Class to 5K.

These may include:

  • website hosting providers;
  • WordPress and website technology providers;
  • payment processors;
  • email and communication providers;
  • cloud-storage providers;
  • analytics providers;
  • IT and security providers;
  • accountants and bookkeepers;
  • professional advisers;
  • insurers;
  • contractors supporting our business;
  • TrainingPeaks where relevant to Parent Plan services; and
  • government, regulatory, law-enforcement or other authorities where required by law.

We require service providers acting on our behalf to handle personal information appropriately and only for authorised purposes.

We do not sell personal information to advertisers or data brokers.

16. International transfers

Some technology providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism is used where required.

This may include:

  • transfers to countries recognised as providing an adequate level of protection;
  • appropriate contractual safeguards; or
  • another lawful transfer mechanism available under UK data-protection law.

You may contact us if you would like further information about safeguards applying to a particular transfer.

The ICO requires organisations to tell individuals about relevant international transfers and the safeguards relied upon.

17. How long we keep information

We do not keep personal information for longer than we reasonably need it.

Different information is retained for different periods depending on:

  • why it was collected;
  • legal requirements;
  • contractual obligations;
  • accounting and tax requirements;
  • potential disputes or claims; and
  • whether an ongoing relationship exists.

As a general approach:

Customer and contractual records

We may retain relevant contractual and customer records for up to six years after the end of the relevant contractual relationship, where appropriate for legal, accounting and dispute-management purposes.

Financial and transaction records

We retain records for the period required by applicable tax and accounting law.

General enquiries

Routine enquiries that do not result in an ongoing relationship will generally be deleted when they are no longer reasonably required.

Marketing records

We retain marketing information while you remain subscribed or until it is no longer required.

Where somebody opts out, we may retain limited information on a suppression list so that we can respect that request in future.

Website analytics

Analytics data is retained according to the retention settings of the relevant service and our own configured retention period.

18. How we protect information

We take reasonable technical and organisational measures designed to protect personal information against:

  • unauthorised access;
  • loss;
  • misuse;
  • inappropriate disclosure;
  • alteration; and
  • destruction.

Measures may include:

  • access controls;
  • secure passwords;
  • appropriate website security;
  • encrypted connections;
  • reputable service providers;
  • backups;
  • restricted administrative access; and
  • regular software and security updates.

No internet-based system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the information we process.

19. Your data-protection rights

Depending on the circumstances and the lawful basis we rely on, you may have rights including:

The right of access

You may request a copy of personal information we hold about you.

The right to rectification

You may ask us to correct inaccurate or incomplete information.

The right to erasure

In certain circumstances, you may ask us to delete your information.

The right to restrict processing

You may have the right to ask us to restrict how your information is used.

The right to data portability

In certain circumstances you may have the right to receive information in a commonly used machine-readable format or have it transferred to another organisation.

The right to object

You may object to certain processing based on legitimate interests and to direct marketing.

Rights relating to consent

Where processing is based on consent, you may withdraw your consent at any time.

Some rights only apply in particular circumstances and are subject to legal exemptions.

ICO guidance requires the available individual rights to be explained in privacy information and says the right to object should be brought specifically to people’s attention.

Your right to object

You have the right to object at any time to the use of your personal information for direct marketing.

You may also have the right to object where we process your personal information on the basis of legitimate interests.

Please contact us using the details below if you wish to exercise this right.

20. How to exercise your rights

To exercise a data-protection right or ask us a question about your personal information, contact:

Hybrid Fit Life Ltd
Email: info@hybridfitlife.com
Address: [REGISTERED OFFICE OR PRIVACY CONTACT ADDRESS]

We may need to request reasonable information to verify your identity before responding.

We will respond within the time limits required by applicable data-protection law.

21. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data-protection regulator:

Information Commissioner’s Office (ICO)

Current contact information and complaint procedures are available through the ICO’s official website.

You do not have to contact us before making a complaint to the ICO.

22. Links to other websites

Our website may contain links to websites operated by other organisations.

These may include TrainingPeaks, social-media platforms and other relevant resources.

We are not responsible for the privacy practices of independent third-party websites.

We recommend reviewing their privacy information before providing personal information to them.

23. Social media

Class to 5K may operate accounts on social-media platforms.

When you interact with us through those platforms, the platform operator may also process your personal information under its own privacy policy.

Our Privacy Policy applies to the information that we receive and control through those interactions.

24. Automated decision-making

We do not currently use personal information collected through the Class to 5K website to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.

If this changes materially, we will update this Privacy Policy as required.

25. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to Class to 5K;
  • new technologies or service providers;
  • changes in how we use personal information; or
  • changes in legal or regulatory requirements.

The latest version will always be published on this website.

The “Last updated” date at the top of the Policy shows when it was most recently revised.

26. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Hybrid Fit Life Ltd
Trading as / operating Class to 5K

Email: info@hybridfitlife.com
Registered office: [REGISTERED OFFICE]
Company number: [COMPANY NUMBER]